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UX Research
Minneapolis College

Heuristic Evaluation

Minneapolis College Student Portal:

Our team performed a comprehensive heuristic evaluation of the student portal, examining both the interface and its linked pages for violations of usability principles. The insights gathered shaped our usability test plan, ensuring we focused on the most critical, recurring issues and positioned us to uncover deeper user-centered findings.

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Usability Test Plan

Minneapolis College Student Portal:

This usability test plan walked participants through four targeted scenarios to identify usability challenges within the Minneapolis College student portal. Using a scripted set of prompts, we gathered insights into how users navigated the system, how it made them feel, and the lasting impression it created.

Usability Test Results

Summary Infographic

This test result summary presents the key findings from our usability sessions, highlighting user pain points, successful interactions, and areas requiring improvement. It was designed to clearly communicate insights and actionable recommendations to the client.

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